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NYC Well - FREE Mental Health Support 24/7

Updated: Apr 1, 2020

NYC Well is New York City’s free, confidential support, crisis intervention, and information and referral service for anyone seeking help for mental health and/or substance misuse concerns, available 24 hours a day, 7 days a week, 365 days a year. It is operated by Vibrant Emotional Health on behalf of the NYC Department of Health and Mental Hygiene . Information on this page retrieved 3/20/20 from website:

About Us: Helping New Yorkers in Crisis

What is NYC Well? NYC Well is your connection to free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365.

What We Do We Can Help At any hour of any day, in almost any language, from phone, tablet or computer, NYC Well is your connection to get the help you need:

  • Suicide prevention and crisis counseling

  • Peer support and short-term counseling via telephone, text and web

  • Referrals and warm transfer to other services

  • Follow-up to check that you have connected to care and it is working for you

How to Call Call NYC Well Today 1-888-NYC-WELL (1-888-692-9355)

  • For Relay Service for Deaf/Hard of Hearing: Call 711

  • Español: Press 3

  • 中文: Press 4

Interpreters are available for 200+ languages. Stay on the line, and you will be connected with a counselor who can connect you to translator services. NYC Well Counselors are trained to accept calls from deaf and hard of hearing individuals using video relay services.

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